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We thank the entire Crown Roofing Team for the repair work done at our Bonita Springs home. From our initial contact, meeting with Mario, the scheduling with Jacqi, the work done by the two gentleman doing the repairs... throughout the process we experienced superior customer service from all.
Crown Roofing has been the ultimate professional organization since my first contact with you. Thank you.
Tara, hope you had a wonderful weekend…I wanted to thank you for coming out to my home...on Thursday to bring the crown roofing book and to have a discussion about roofing tiles. I must say… I have attempted to deal with several roofing companies in the area… and you personally have provided some of the best customer service.…and it’s very much appreciated.Thank you again for your help,John V.
Thanks again for the intro. You’re guys did a great job of minimizing tiles off the roof into the yard and did a terrific job of cleaning up at the end of the day! Thanks and appreciate the professionalism!!
All the best,
I want to complement you on the work Carmen and Chris did today. They were both very professional and had excellent customer service. They kept the work area clean. Their communication was excellent. Carmen went over the job with me before he started, he told me when he was leaving to go to Home Depot, and he told me when he was finished. He showed me the two colors of replacement shingles he had and asked me to pick out which one I wanted him to use. When the job was complete, he went over everything that he did with me. I am very impressed with the professionalism of these two.
I knew that I could trust you, Deena, to make sure that my roof was repaired professionally. I have the utmost respect for you and your work. Thank you for being someone I can trust.
Crown Roofing has been one of the most professional roofing companies I have worked with in the past 14 years. Carrie Jensen, our account executive, is extremely professional and focused on providing her clients with the best service possible. I would highly recommend Crown Roofing to others seeking qualified and professional roofing services.
Thank you for the time you took to help me with this invoice. This email is another example of why I feel as if I made the right choice using Crown Roofing for our roofing needs. I expected it would takes months before we would see anything started, it has been a relief to see that was not the case. Thank you to you and the many members at Crown Roofing.
Thank you for your great customer service!
Great job! We are so impressed!
Just wanted to thank you and your company so much for the professionalism and care in repairing my roof. The estimate was very fair and appreciated.
The work has been successfully completed and it is much appreciated.
Thanks Ted for the wonderful referral.
Just wanted to thank you all at Crown Roofing! Heather and Dana have been so helpful and efficient on getting back to me. And Mario I can't thank you enough! You were so kind and patient with my Mom. With Mom living in Florida and me in Michigan your phone calls and explanations made me comfortable and confident we had the right company to do the repairs. Thanks again for everything!
We just had a roof repair done by Crown Roofing. We were so pleased with the two roof technicians that did our repair. What super pleasant men. They did a beautiful job. Their work is superior compared to other companies. Also would like to thank you office staff as well. Vickie was a pleasure to work with and Albert the estimator is a class act all the way. I would highly recommend your company to anyone who is in need of a roofing company.
The guys did a great job yesterday knocking out our list.
This review is a shout-out for Crown Inspector Mario Rinaldi. We knew we had roof damage due to Hurricane Irma, but did not know how extensive it was or what to expect. Mario was on time, very professional and courteous and was a great source of information. He gave us a very thorough report and estimate immediately after his inspection and walked through the report with me. In addition, while inspecting the roof, Mario looked at a section of the interior roofing of the lanai - an edge of a section appeared to have buckled from the hurricane wind. He said " I can fix that for you right now" and got on the ladder and was able to pop the section back in place - now it looks like nothing ever happened! Thank you, Mario!!We will definitely go with Crown Roofing for our roof repair.
Everything looks absolutely great! The property manager was very impressed and is pushing for the board to sign this proposal tomorrow! I will keep you updated and will of course be sending it over upon approval.Thank you again! Great work!
Last week you scheduled Leo and his helper to come out and resolve some roof leak issues and replacing of cracked tiles. I would just like you to know that Leo and his helper did a outstanding job. They were very punctual and knowledgeable.They are great asset to your company. Thanks again for all your help!
The guys were here yesterday – we are very grateful – thanks for all you did!
Andrew got the Final roof inspection on my model in Quail West today.I am writing you to say THANK YOU for your help and for whoever else participated in making sure that happened.would you please send along a thank you to them asBill
Thank You so much. your service tech did a super nice job today.
I tell everyone who will listen how much I admired the roof repair and how easy you were to deal with. Wishing you all the best in 2018!
Just wanted to give a shout out to Jeff and Pedro who did an outstanding, professional roof leak repair job today.
As a former roofer, I was impressed by their expertise and most importantly the fact they took the time it required to "do it right." Too bad the original roofing company that installed the roof didn't do the same....
Oscar is the same field rep who did roof work for Michel and me. I wouldn't have anyone other than Crown and more specifically, Oscar touch my roof. I am glad to see who Heather assigned to your project.
Just wanted to let you know after last night’s rain everything seems to be dry up in the attic, I hope it continues and nothing seeps in
Thank you very much again for your great service, and all your people are lovely to work with..
If anything changes I will let you know,,,,
Merry Christmas to you and the family and a happy new year...
This letter serves as a commendation for one of Crown Roofing employees, Mario R.,
Mario is professional, knowledgeable and has excellent customer service skills. Even more important is Mario’s attitude. He is one that “goes the extra mile” to make sure his inspections are completed with integrity and thoroughly. He re-turned telephone calls over the week-end on his own personal time to both the ASI Field Adjuster and me to coordinate a meeting for the roof inspection (checking for water leaks, loose tiles/attic, etc.) that we hoped to be completed on Monday, December 11, 2017.
Mario performed his duties skillfully and both the Field Adjuster and I were impressed with his high level of knowledge and skill.
I have had an opportunity to observe many employees during my management career with major corporations as well as serving as a Federal Mediator on employment related issues. Mario R. is an asset to your company! I also commend you, as an employer, for your ability to reach out to find employees, such as Mario R., who take pride in their work and represent your company with excellence!
Mario R. from your company came by today and was very professional and courteous. He gave me a very fair proposal for my roof repair. Thank you, thank you, thank you!!!!!! Your company is wonderful!
Thank you so much for your help, I really appreciate it !!!
Thank you Sharon for your quick response. I look forward to working with you in the near future.
Thank you so much!! I am sure you guys are crazy busy, so I want you to know that I appreciate you all!
We truly appreciate all your help and Crown Roofing's quick response to our park needs.
Just wanted to say thank you for all your help. I really enjoy working with you. I appreciate your direct communication and your willingness to help us get through this.